What do people see when they scan my pet's tag?

Scanning the tag opens your pet's page in the finder's browser, with no app needed. Every finder sees the whole page, and there's nothing extra to pay for it.

What a finder sees, and how they reach you.

At the top

  • Your pet's photos, with a greeting from your pet ("Hi, I'm" and their name)
  • Responds to this name, if you've ticked it
The top of Buddy's page after a scan: his photo with thumbnails of the others, the greeting "Hi, I'm Buddy!" (1) and, under it, Responds to this name (2).
Finders first see your pet’s photos and a greeting from your pet.

Getting in touch

  • Call now rings the first phone number you show, starting with your primary contact.
  • Share location emails the finder's location to you and your contacts, if the finder allows it.
  • A tab for each contact, labelled with their role or name, with their photo and buttons to Call them or reach them on WhatsApp, Telegram, Instagram or Facebook, whichever you've added.
  • Message the family: a box where the finder can write to you. We email it to you and your contacts.

A contact's street address stays hidden unless you switch it on, but finders always see the postcode and city. Email addresses aren't shown.

Buddy's page as a finder sees it, with four parts marked: the red Call now button (1), Share location (2), a tab for each contact, Owner and Dog walker (3), and the Message the family box with its Send button (4).
Finders can call, share their location, reach each contact, or message the family.

About your pet

Breed, colour and gender, then any of these you've filled in:

  • Microchip and EU passport numbers, which finders can copy
  • Vaccinations
  • Medical notes, like allergies or medication
  • Behaviour notes
  • Your vet's name, phone number and address
  • Pet insurance
  • Extra notes

You choose which of these finders see. See how to hide details from finders.

WhatsApp

If a contact has WhatsApp, the finder can message them in one tap. The message says they've found your pet and, if they allow location, includes a Google Maps link.

Want to check yours? Preview your pet's page.

Still need help?

Can't find what you're looking for? Get in touch with our support team

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