How do I delete a pet from my account?

  1. Go to My pets and open your pet.
  2. Scroll to the bottom of the page and tap the button to delete this pet.
  3. Tap Delete pet to confirm.
A dialog over Buddy's page asks "Delete this pet?" and explains it removes the pet for everyone who shares it. Keep pet and Delete pet buttons; Delete pet is highlighted.
Tap Delete pet to confirm. You can’t undo this.

Don't see the button? Only someone who manages the pet can delete it.

What happens

  • The pet disappears from your account, and from the account of anyone you share the pet with.
  • The pet's tag stops showing their page. Anyone who scans it sees the sign-up page, just like a new tag.
  • Your contacts stay in your Contacts list, ready for another pet.

You can't undo this from your account. If you only want to change something, edit your pet's info instead.

Deleting your whole account is different. See how to delete your account.

Still need help?

Can't find what you're looking for? Get in touch with our support team

Email support

Write to us at [email protected]

Send email

WhatsApp Business

Available Monday-Friday, 9am-6pm

Chat on WhatsApp