Thanks for your order. Here's what to expect.
Straight after paying
You'll see Payment successful!, and we'll email you to confirm your order. The email has your Order ID, so keep it handy.
When your tag ships
We email you again, with a Royal Mail tracking link when there is one. See delivery and tracking.
While you wait
You can create your pet's profile now, so all that's left when the tag arrives is to scan it and link it. See what you can put on your pet's profile.
No confirmation email?
Give it a few minutes, then check your spam or junk folder. Still nothing? Email [email protected] with the email address you used at checkout, and we'll find your order.