Can I change or cancel my order?

There's no button to change or cancel an order yourself, but we can try to help.

Before it ships

Email [email protected] with your Order ID (it's in your order confirmation email) and what you'd like to change, such as the delivery address or a colour. We'll do our best to sort it before it goes out. We can't promise, so the sooner you email, the better.

Once it has shipped

We can't stop a parcel once it's in the post. When it arrives, you can send it back within 30 days. See returns and refunds.

Still need help?

Can't find what you're looking for? Get in touch with our support team

Email support

Write to us at [email protected]

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WhatsApp Business

Available Monday-Friday, 9am-6pm

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