How do I set up my new tag?

Setting up takes a few minutes. You don't need an app, just your phone camera.

1. Scan the tag

Open your phone's camera, point it at the QR code and tap the link that appears.

2. Create an account or log in

If you're not logged in, a brand-new tag opens a page that says You're the first to scan this QR!

  • New here? Enter your email and tap Send code. We'll email you a 6-digit code to check it's yours. Then choose a password and tap Create account.
  • Prefer Google? Tap Continue with Google.
  • Already have an account? Tap Log in.
The page a brand-new tag opens on a phone. The heading "You're the first to scan this QR!" is marked 1. Below it a short guide to what the tag does, a Next button, and the Create your free account link, marked 2.
A new tag opens “You’re the first to scan this QR!”. Tap Create your free account, or Next to read about the tag first.
The sign-up form under "You're the first to scan this QR!": Step 1 of 3, Start with your email. The email field (1), the Send code button (2) and the Already have an account? Log in link (3) are marked.
New here? Enter your email and tap Send code. Already have an account? Tap Log in.

3. Link the tag to your pet

You'll see Tag scanned and Which pet does this tag belong to?

  • Pet already in your account? Tap Link this tag next to them, then confirm.
  • Setting up your first pet? Tap Add new pet & link tag and follow the steps. Here's what you can add to the profile.
The Tag scanned page asking "Which pet does this tag belong to?", listing Buddy (Has a tag), Luna and Pixel, each with a Link this tag button. Luna's Link this tag button is highlighted.
Pet already in your account? Tap Link this tag next to them.
The bottom of the Tag scanned page: below the list of pets, the Add new pet & link tag button is highlighted.
Setting up your first pet? Tap Add new pet & link tag.
A dialog titled "Link this QR tag?" over the Tag scanned page, with Back to pets and Link tag buttons. Link tag is highlighted.
Then confirm with Link tag.
Scan the tag, pick your pet, confirm: the tag is linked.

4. Put it on the collar

Attach the tag to your pet's collar and you're all set.

Anyone who scans the tag now sees your pet's page. Have a look at what finders see.

Still need help?

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